One Stop Shop Translations: Fixing Translation Rates and Prices

One Stop Shop Translations: Fixing Translation Rates and Prices: As an independent translator one of the most important things to consider is what translation rates to set. A professional translators dile...

Best value online translation Quote

In a lot of cases it’s a hassle to fill out a Translation quote request, send it and wait for the response from the supplier if indeed, he does respond. This is especially the case if the client knows the word count, field and language combination they require.

This is why many most Translation services companies have their own online translation quote facility. In this article we aim to sort out the wheat from the chaff. Which company provides the best online quote?

There are a number of criteria we use when deciding on which translation company offers the best online which we will go through in detail.

Usability of Online Translation Quote

Which online quote has the quickest and is the most usable? The following important questions arise:
• Is the online quote easy to find from the home page?
• Does the quote show in the top search engine rankings? Of course this is of the ultimate importance as the User is very unlikely to go past the first page?
• How many steps does it take to get the online translation quote? The User often has to go through a number of unnecessary steps to get their quote
• Does the User have to provide information to get the online translation quote? In a lot of cases the User has to provide their email address and telephone number to get their online quote. This may lead to many unwanted sales emails and calls which can be annoying

Cost of Online Translation Quote

• Which company offers the cheapest online translation quote? In many cases this can be a difficult query to assess. Many translation prices vary per country, language and service. The simple analysis later in this article takes the four main language combinations (English to German, English to French, English to Spanish and English to Italian) and gets the price per word average for 5 different translation agencies
• Is the cost deceptive? For instance, is the goods tax included? What currency is the total in? While a quote in British pounds of 83 GBP may seem the same as a quote of 83 EUR it is really almost 20% more expensive at 100 EUR, so be aware of the exchange rates. For the sake of the analysis we have chosen EUROS.

Aesthetics of Online Translation Quote

• Is the interface enticing and visually appealing for the user? Does it have the latest graphics and look fresh and modern?
All the above queries are very relevant and we have used a scale for 1-10 across online translation quote facilities from five different translation agencies. Each facility is ranked on:
• Easiness to find, based on a ranking of 5 due to weighting (importance)
• Easiness to find in search engines, based on a ranking of 7 due to weighting (importance)
• Amount of steps, based on a ranking of 4 due to weighting (importance)
• User information, based on a ranking of 7 due to weighting (importance)
• Cheapest in EUROS per word, based on an average per word of the of the four main European languages, based on a ranking of 10 due to weighting (importance)
• Currency of the quote total, based on a ranking of 7 due to weighting (importance)
• Aesthetics, based on a ranking of 5 due to importance
Please note our findings below with a summary on each online quote facility:

Applied Language
Easiness to find, based on a ranking of 5 due to weighting (importance): 5 Easy to find on front page
Search Engine Ranking, based on a ranking of 7 due to weighting (importance): 7
Number 1 in most important search engines for key word “Online translation quote”
Amount of steps, based on a ranking of 4 due to weighting (importance): 0
3 steps
User information, based on a ranking of 7 due to weighting (importance): 2
Email and telephone requested
Cheapest in EUROS per word, based on an average of the four main European languages, based on a ranking of 10 due to weighting (importance): 2
€0,14 per word
Currency of the quote total, based on a ranking of 7 due to weighting (importance): 3
Proofreading not included in price
Aesthetics, based on a ranking of 5 due to importance; 4
TOTAL out of 45: 23

Exigo Translations
Easiness to find, based on a ranking of 5 due to weighting (importance): 5
Easy to find on front page
Search Engine Ranking, based on a ranking of 7 due to weighting (importance): 7
Number 3 in most important search engines for key word “Online translation quote”
Amount of steps, based on a ranking of 4 due to weighting (importance): 4
On Screen
User information, based on a ranking of 7 due to weighting (importance): 7
Email and telephone not requested
Cheapest in EUROS per word, based on an average of the four main European languages, based on a ranking of 10 due to weighting (importance): 5
€0,11 per word
Currency of the quote total, based on a ranking of 7 due to weighting (importance): 3
Proofreading not included in price
Aesthetics, based on a ranking of 5 due to importance: 4
TOTAL out of 45: 35

Translated.net
Easiness to find, based on a ranking of 5 due to weighting (importance): 5
Easy to find on front page
Search Engine Ranking, based on a ranking of 7 due to weighting (importance): 6
Number 5 in most important search engines for key word “Online translation quote”
Amount of steps, based on a ranking of 4 due to weighting (importance): 4
On Screen
User information, based on a ranking of 7 due to weighting (importance): 7
Email and telephone not requested
Cheapest in EUROS per word, based on an average of the four main European languages, based on a ranking of 10 due to weighting (importance): 6
€0,10 per word
Currency of the quote total, based on a ranking of 7 due to weighting (importance): 5
Proofreading included in price
Aesthetics, based on a ranking of 5 due to importance: 4
TOTAL out of 45: 37

Click2translate
Easiness to find, based on a ranking of 5 due to weighting (importance): 1
Easy to find on front page
Search Engine Ranking, based on a ranking of 7 due to weighting (importance): 2
Number 9-10 in most important search engines for key word “Online translation quote”
Amount of steps, based on a ranking of 4 due to weighting (importance): 1
5 to 6 steps
User information, based on a ranking of 7 due to weighting (importance): 7
Email and telephone not requested
Cheapest in EUROS per word, based on an average of the four main European languages, based on a ranking of 10 due to weighting (importance): 2
€0,16 per word
Currency of the quote total, based on a ranking of 7 due to weighting (importance): 5
Proofreading included in price
Aesthetics, based on a ranking of 5 due to importance: 4
TOTAL out of 45: 22

One Stop Shop Translations
Easiness to find, based on a ranking of 5 due to weighting (importance): 5
Easy to find on front page
Search Engine Ranking, based on a ranking of 7 due to weighting (importance): 5
Number 5-7 in most important search engines for key word “Online translation quote”
Amount of steps, based on a ranking of 4 due to weighting (importance): 4
On Screen
User information, based on a ranking of 7 due to weighting (importance): 7
Email and telephone not requested
Cheapest in EUROS per word, based on an average of the four main European languages, based on a ranking of 10 due to weighting (importance): 10
€0,09 per word
Currency of the quote total, based on a ranking of 7 due to weighting (importance): 7
Proofreading included in price
Aesthetics, based on a ranking of 5 due to importance: 3
TOTAL out of 45: 41

*Four main European Languages are French, German, Italian and Spanish

Summary

- Applied language (Total 23 – Position 4) scored 23 out of 45 and has the lowest score of the five agencies surveyed due mainly to the expensive price per word (€0,14 per word), the amount of steps for the quote and the user details being requested
- Exigo Translations (Total 35 - Position 3) scored well at 35 out of 45 but was the third most expensive agency at €0,11 per word.
- Translated.net (Total 37 - Position 2) scored well at 37 out of 45 and was the second cheapest agency at €0,10 per word.
- Click2translate Total (Total 22 – Position 5) scored poorly due to it being by far the most expensive agency at €0,16 per word and having too many steps.
- One Stop Shop Translations (Total 41 – Position 1) scored well being the cheapest translation agency at €0,09 per word

So there you have it. The report weightings and results are subjective but we think give a fair reflection of the available online translation quotes, so shop around when buying translation services.

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Mark Kieran, CEO, One Stop Shop Translations

One Stop Shop Translations is a translation services company based in Madrid, Spain. If you want an online translation quote described in this article, click here, or get a more complicated great value personalised translation quote here.

Try One Stop Shop Translations for Quality, price and timeliness!

Translation Quotes and the Hidden Costs

Translation Quotes and the Hidden Costs


The world of translation can be quite misleading at the best of times but especially when it comes to the quoting process. The problem with translation quotes is that there is no standard for pricing the work. Some companies quote by line, others by line or character and others by word. Usually, the most reliable form to receive the quote is priced by word. Apart from being the easiest to count, it is the unit used with Translation Memory technology. The following article will help the discerning client to understand the translation quote process and awaken them to the possible hidden costs of translation.

Translation Memories

We mention Translation Memory technology as this has a significant impact on the cost of a translation. A translation memory, or TM, is a database that stores so-called "segments", which can be sentences or sentence-like units (headings, titles or elements in a list), that have been previously translated. A translation-memory system stores the words, phrases and paragraphs that have already been translated and aid human translators. The translation memory stores the source text and its corresponding translation in language pairs called “translation units”.

When translating later versions of collateral (software, documentation, multimedia etc.) the previously translated version can be re-cooped from the translation memory to significantly reduce the cost of the translation. In some cases a translation asset can be up to 80% translated already. Some companies do not offer this technology but the ones that do often charge different rates for the words that are 100% matching or already translated. While this is a normal practise, as the 100% matching strings need to be checked in any case, it is wise to be weary of this cost as the rates differ per agency.

Also, some documents like legal documents and software can be very repetitive. In normal practise these repeated words should be charged at the same rate as 100% matching words, however, in a lot of cases the client never sees these benefits.

Other Costs

Some quotes will not contain other costs and the client must ask himself:
• Is the VAT included?
• Does the quote include a project management fee and if not is there one? A lot of translation agencies will charge up to a 10% project management fee.
• Is revision included in the price per word translation rate? A lot of agencies will have a cheaper rate as there is no revision on the translation itself. The client has to ask oneself quality or price is more important.

These are just some of the pitfalls facing the client when requesting the quote. In all cases it is best to send the documents to the clients for quotation and shop around. Ask for the same quote from different translation agencies to draw your own conclusions.
Why not? It’s up to you to get the best value for your own money?